Shipping policy

Processing Time
All orders are processed within 10-14 business days. Please note that custom or made-to-order items may require additional processing time, which will be noted in the product description.

Shipping Area
We currently ship within the United States. If you're located outside the U.S. and are interested in purchasing, please contact us to discuss options.

Order Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.

Shipping Delays
While we do our best to ensure timely delivery, shipping delays can occasionally occur due to weather, carrier issues, or other unforeseen circumstances. We appreciate your patience!

Lost or Damaged Packages
The MixMatch is not responsible for lost or stolen packages once tracking confirms delivery. If your order arrives damaged, please email us within 3 days of delivery with photos and a description so we can help resolve the issue.